Drive Warranty

One year warranty applicable to available HDD/SSDs.

All drives sold with this option will have a limited one year warranty covers any defects in material or workmanship of the drives. Only a customer who purchases product from may obtain coverage under this limited warranty.

Warranty service is subject to Tekram's discretion. This limited warranty does not cover any problem that is caused by (a) commercial use, accident, abuse, neglect, shock, electrostatic discharge, degaussing, heat or humidity beyond product specifications, improper installation, operation, maintenance or modification; or (b) any misuse contrary to the instructions in the user manual; or (c) lost passwords; or (d) malfunctions caused by other equipment. This limited warranty is void if a product is returned with removed, damaged or tampered labels or any alterations (including the unauthorized removal of any component or external cover). This limited warranty does not cover data loss – back-up the contents of your drive to a separate storage medium on a regular basis. Also, consequential damages; incidental damages; and costs related to data recovery, removal, and installation are not recoverable under this warranty. This limited warranty applies only to hardware products; software, media, and manuals are licensed (and warranted where applicable) pursuant to separate written agreement.

Warranty service is provided only when your product is returned. If your return qualifies, Tekram will replace your product without charge with a functionally equivalent replacement product.